Frequently Asked Questions
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name, then Subscriptions. Find LightCast Suite and tap Cancel Subscription. You will keep access until the end of the current billing period.
How do I restore a purchase on a new device?
Open LightCast Suite, go to Settings within the app, and tap Restore Purchase. Make sure you are signed in with the same Apple ID used for the original purchase.
The app isn't loading weather data. What do I do?
Check your internet connection and try again. If the issue persists, close and reopen the app. Weather data comes from Open-Meteo and is generally available worldwide. If you continue to see errors, email support with your location and what you were trying to do.
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I was charged but the app won't show the features.
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I was charged but the app shows free features only.
>>>>>>> 593fba2a068d1f2a52ed2f3304a49e9b0817037e
Go to Settings in the app and tap Restore Purchase. If the issue continues after restoring, email support with your Apple ID (not your password) and a screenshot of your receipt.
How do push notifications work?
Push notifications are a premium feature. Enable them in the Alerts section of the app, set a score threshold, and LightCast will notify you when conditions hit your target. You can disable notifications anytime in your device Settings under Notifications.